Shipping policy
Shipping Policy – Shades Resin Co
Processing Times
All orders are processed within 2–5 business days.
Note we are closed Tuesday & Wednesdays.
Shipping Rates & Delivery
Shipping costs are calculated at checkout based on your location.
We ship Australia-wide using trusted postal and courier services.
Estimated delivery times:
- WA Metro: 2–5 business days
- Interstate: 5–10 business days
Tracking
All orders include tracking. You will receive a tracking number once your order has been dispatched.
Delays
While we aim to deliver within estimated timeframes, Shades Resin Co is not responsible for delays caused by postal carriers or unforeseen circumstances.
Incorrect Address
Please ensure your shipping details are correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos so we can assist you.